Auto Top-Up Setup Guide

Learn how to set up automatic top-ups for your Tesco Mobile account and never worry about running out of credit again.

Auto top-up is the most convenient way to ensure you always have credit on your Tesco Mobile account. Once set up, your account will automatically recharge when your balance falls below a certain threshold, eliminating the need for manual top-ups.

Never Run Out

Automatic recharge ensures you always have credit when you need it

Save Time

Eliminate the need for manual top-ups every time your balance is low

Bonus Credit

Some auto top-up options come with extra credit rewards

Step-by-Step Setup Guide

1

Log In to Your Account

Access your Tesco Mobile account through the website or mobile app. You'll need your login credentials to proceed with setting up auto top-up.

Tip: Make sure you're using the latest version of the app for all available features.

2

Navigate to Auto Top-Up Settings

Find the 'Auto Top-Up' or 'Automatic Recharge' section in your account settings. This is typically located under 'Payment options' or 'Top-up settings'.

Note: If you can't find it, use the search function within your account dashboard.

3

Configure Your Preferences

Set your preferred top-up amount and threshold. Choose when you want the auto top-up to trigger (e.g., when balance falls below £5).

Tip: Consider your monthly usage patterns to set an appropriate threshold and top-up amount.

4

Select Payment Method

Choose your preferred payment method for automatic top-ups. You can use a saved card or add a new one. Tesco Mobile also supports PayPal for auto top-ups.

Security: Your payment details are encrypted and stored securely.

5

Review and Confirm

Double-check all your settings before confirming. You'll receive a confirmation message once auto top-up is successfully activated.

Note: You can modify or cancel auto top-up at any time through your account settings.

When Auto Top-Up Is Perfect For You

Busy Professionals

If you often forget to top up amidst a busy schedule, auto top-up ensures you're always connected for important calls.

Family Accounts

Manage multiple lines easily by setting up auto top-up for each family member and avoid unexpected service interruptions.

Frequent Travelers

Ensure you always have credit when abroad without worrying about time zone differences or finding WiFi for manual top-ups.

Auto Top-Up Pro Tips

Set up balance alerts in addition to auto top-up to stay informed about your account status.

Review your usage statistics every few months to adjust your auto top-up settings for optimal value.

Use a credit card with rewards points for your auto top-ups to maximize benefits.

Check for seasonal offers around holidays when providers often add bonus credit to auto top-ups.

Frequently Asked Questions

Can I set different top-up amounts for different times?

Currently, Tesco Mobile's auto top-up feature uses a fixed amount that you set. However, you can manually change the amount at any time through your account settings if your needs change seasonally or based on your usage patterns.

What happens if my payment method fails?

If a payment fails, Tesco Mobile will attempt to process it again after 24 hours. You'll receive a notification about the failed payment and will need to update your payment method if the issue persists. Your service will continue until your existing credit is exhausted.

Can I use auto top-up with any Tesco Mobile plan?

Auto top-up is available for all pay-as-you-go plans with Tesco Mobile. Some specific promotional plans may have restrictions, so it's always best to check your plan details or contact customer service if you're unsure.

Is there a minimum top-up amount for auto top-up?

Yes, Tesco Mobile requires a minimum top-up amount of £5 for automatic top-ups. This ensures that the transaction costs are practical for both you and the provider.

How do I pause or cancel auto top-up?

You can easily pause or cancel auto top-up at any time by logging into your account, navigating to the auto top-up settings, and selecting the option to disable or remove the feature. Changes take effect immediately.

Need Help With Other Top-Up Methods?

Explore our comprehensive guides for all Tesco Mobile top-up options including online recharge, app top-ups, and in-store top-ups.

View All Guides