Privacy Policy

Your privacy is important to us. Learn how we protect your data and ensure your information remains secure.

Last Updated: June 15, 2023

Introduction

At Tesco TopUp Guide, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

By accessing or using TescoTopUp.com, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website.

Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

Personal Information

When you contact us or sign up for our newsletter, we may collect personal information such as:

  • Name - To address you properly in communications
  • Email address - To respond to your inquiries and send updates
  • Phone number - Only if provided voluntarily for customer support

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address and browser type
  • Pages visited and time spent on each page
  • Referring website addresses
  • Device information (operating system, device type)

We want to emphasize that we do not collect any sensitive personal information such as your Tesco Mobile account details, payment information, or government-issued identification numbers.

How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Description
Providing Services To deliver the content and services you request, including guides and tutorials
Communication To respond to your inquiries and provide customer support
Website Improvement To analyze how users interact with our website and improve our content
Personalization To customize your experience based on your preferences
Security To detect and prevent fraudulent activity and ensure website security

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. The types of cookies we use include:

  • Essential Cookies - Necessary for the website to function properly
  • Analytics Cookies - Help us understand how visitors interact with our website
  • Preference Cookies - Remember your preferences and settings
  • Marketing Cookies - Used to track visitors across websites for advertising purposes

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

For more detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and providing services to you
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
  • Protection of Rights: To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Regular security assessments and monitoring
  • Access controls to limit who can access your information
  • Secure storage systems with limited access

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of your personal information
  • Rectification: The right to request correction of inaccurate information
  • Erasure: The right to request deletion of your personal information
  • Restriction: The right to request limiting the processing of your information
  • Data Portability: The right to request transfer of your data to another organization
  • Objection: The right to object to processing of your personal information

To exercise any of these rights, please contact us using the information provided in the Contact section below.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@tescotopup.com

Address: 22-28 Above Bar St, Southampton SO14 7DQ, United Kingdom