Online Top-Up Guide

Learn how to quickly and securely top up your Tesco Mobile account online with our step-by-step instructions.

Topping up your Tesco Mobile account online is the fastest and most convenient way to ensure you never run out of credit. Our comprehensive guide will walk you through the entire process, from accessing the website to confirming your payment.

Quick Process

Complete your top-up in just a few minutes from anywhere

Secure Payments

All transactions are encrypted and protected

Instant Activation

Your credit is added to your account immediately

Step-by-Step Instructions

1

Visit the Tesco Mobile Website

Open your web browser and go to the official Tesco Mobile website. Navigate to the 'Top-Up' section, which is usually found in the main menu or at the top of the page.

Tip: Bookmark the page for faster access in the future.

2

Enter Your Mobile Number

Carefully enter your Tesco Mobile number in the provided field. Double-check that you've entered it correctly to ensure your top-up reaches the right account.

Note: Include the country code if you're topping up from abroad.

3

Select Top-Up Amount

Choose the amount you want to add to your account from the available options. Tesco Mobile offers various denominations to suit different needs and budgets.

Tip: Consider your usage patterns to select the most cost-effective amount.

4

Complete Payment

Enter your payment details on the secure payment page. Tesco Mobile accepts various payment methods including credit/debit cards and PayPal.

Security: Look for the padlock icon in your browser to ensure the connection is secure.

5

Confirmation

After successful payment, you'll receive a confirmation message on screen and a text message on your mobile phone. Your credit will be available immediately.

Note: Keep the confirmation email for your records in case of any issues.

Helpful Tips

Use a secure internet connection when making payments to protect your personal information.

Set up low balance alerts on your Tesco Mobile account to avoid running out of credit unexpectedly.

Save your payment details for faster top-ups in the future (only on trusted devices).

Check your top-up history regularly to track your spending and usage patterns.

Frequently Asked Questions

How long does it take for the top-up to be added to my account?

Online top-ups are usually processed instantly. You should receive a confirmation text message within a few minutes of completing your payment. If you don't see the credit added to your account within 15 minutes, please contact Tesco Mobile customer service.

What payment methods are accepted for online top-ups?

Tesco Mobile accepts various payment methods including Visa, MasterCard, American Express, and PayPal. Some payment options may have additional security steps for verification.

Can I top up someone else's Tesco Mobile account?

Yes, you can top up another person's Tesco Mobile account online. You just need to enter their mobile number instead of your own during the top-up process. The credit will be added to their account immediately.

What should I do if my top-up doesn't go through?

If your top-up doesn't go through, first check your bank account to see if the payment was processed. If the payment was taken but you didn't receive credit, contact Tesco Mobile customer service with your payment details and they will assist you. If the payment failed, try again with a different payment method.

Is there a fee for topping up online?

No, Tesco Mobile does not charge any additional fees for online top-ups. You only pay for the amount of credit you want to add to your account. However, your bank or payment provider may apply standard transaction fees.

Need Help With Other Top-Up Methods?

Explore our comprehensive guides for all Tesco Mobile top-up options including app recharge, in-store top-ups, and auto top-up setup.

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